Last Updated: September 16, 2026
At Click Wise Media LLC, we ensure complete operational clarity across our digital portfolio. Because our brands operate under different structural models, refund rules are defined as follows:
1. Lead Generation Portals
Click Wise Capital, Click Wise Connect, Home Improvement Leads, and Tidy Miami Beach operate strictly as consumer qualification and matching services. No monetary transactions, payments, or deposits are accepted or processed directly on these websites. Financial transactions for real estate, utilities, or cleaning services are completed directly with third-party licensed providers. Consequently, the Company is not responsible for issuing refunds for services rendered by third-party contractors.
2. Direct Service Portals (SpanishNow.online)
Payments for 1-on-1 Spanish coaching hour packages are processed directly by Click Wise Media LLC.
Uninitiated Hourly Packages: If a client requests cancellation by email before their first live coaching session or initial onboarding call, a 100% refund of the package cost will be issued less non-reversible payment-gateway transaction fees.
Packages In-Progress: Once a coaching plan has begun or hours have been used with a native coach, delivered hours are non-refundable. Remaining balances due to client-side cancellation are converted into an internal Service Credit Voucher valid for six months and redeemable within qualifying Company programs.
3. Refund Processing
Approved refunds for SpanishNow.online are returned to the original funding card via Stripe within 5–10 business days.